Frequently Asked Questions
Q: How does the service work?
A: It’s simple! We pre-make meals for you to choose at our Raids; simply take the dinner kits home, and make an easy, delicious dinner in minutes.
Q: Where are you located?
A: We’re at ACEnet, 94 Columbus Rd in Athens, Ohio. When you arrive in the parking lot, come to Building C, and come in the very front room (by the road). Look for signs.
Q: What if I have questions after-the-fact?
A: Of course, you can always call us at 740-589-6456; or you can post your questions and interact with Jonathan on our Facebook page.
Q: How much does each meal make?
A: Each meal serves 6, and most can be easily break down into single or double servings.
Q: I’m allergic to certain ingredients — how is this handled?
A: We are very sensitive to food allergies — if you have any serious allergies, please let us know and we can look at specific recipe ingredients for you.
Q: Is this a luxury or am I saving money?
A: You actually save money using this service. Since we do the shopping, your monthly grocery bill will go down! You’ll have fewer trips to the store, fewer impulse purchases, and fewer trips out to restaurants and fast food. Plus you’ll be getting really good food that you’ve made yourself, using local ingredients.
Q: What if I can’t make it to Raid?
A: No problem — just let us know when you pre-order, and we’ll set up a custom time for you to come in and pick up your food!
Q: What if I don’t like something I ordered?
A: We have a 100% satisfaction guarantee. If you didn’t like something, let us know & we’ll refund your purchase price, or give you a credit for a future purchase.